Coaching terms

Last updated: 1 November 2026

Who we are

Coaching is provided by Robbie McMahon, a sole trader in the United Kingdom ("Robbie", "we", "us"). Contact: [email protected].

By booking a consultation or paying for coaching, you agree to these terms. You must be 18 or over.

Consultation call

• The consultation is a 30-minute video call with Robbie, costing £35, paid when you book.
• You can reschedule or cancel for a full refund with at least 24 hours' notice. If you miss the call without notice, the fee isn't refunded.
• If you join a coaching plan after the call, the £35 is taken off your plan price.
• After the call, Robbie will recommend a plan. You're under no obligation to buy.

Coaching plans and prices

• 3 months: £2,000 in total.
• 6 months: £1,000 in total as a launch offer for plans paid on or before 31 December 2026. From 1 January 2027 the 6-month plan is £3,500 in total.
• Plans are paid in full, in advance, by card through Stripe, after your consultation. We don't offer instalments.
• Prices are in pounds sterling. Your card provider may charge for currency conversion.

What's included

• A training plan, nutrition plan and supplement stack written for you, delivered within 24 hours of your start date.
• A weekly 30-minute call with Robbie, booked at an agreed time.
• A weekly check-in, which you complete before each call.
• Messaging support on WhatsApp during your plan, answered within 24 hours, Monday to Friday. Urgent health concerns should go to a doctor or emergency services.

Robbie sets your start date after payment. It can be the same day you pay. Your plan runs for 3 or 6 months from that date.

Weekly calls

• Please give at least 24 hours' notice to move a call, and we'll rebook it in the same week where possible.
• Calls missed without notice aren't carried over, and your plan end date stays the same.
• If Robbie needs to move a call, he'll offer another time or add the call to the end of your plan.

Your right to cancel

Under UK consumer law you can cancel within 14 days of paying, for any reason, by emailing [email protected].

• If you cancel before your start date, you'll get a full refund.
• If you've asked to start within those 14 days, which includes same-day starts, you'll get a refund minus a fair amount for the coaching already provided, including your personalised plans and any calls that have taken place.
• After 14 days, plans can't be refunded, except where we can't provide the coaching you paid for.

Refunds are made to your original payment method within 14 days of cancelling.

Your health

• Coaching is general fitness and nutrition guidance. It isn't medical advice and doesn't replace your doctor.
• Before you start, tell us about any medical condition, injury, medication or pregnancy, and get your doctor's approval if you have any doubt about exercise or diet changes.
• Stop and seek medical help if you feel pain, dizziness or anything unusual during training.
• Supplement suggestions are general. Check with your doctor or pharmacist before taking anything new, especially if you take medication.
• You take part at your own risk, and you're responsible for training safely and within your ability.

Results

Results depend on your consistency, health, sleep and lifestyle, so we can't guarantee a particular outcome. Before-and-after photos on this site are real clients, shown with their written consent, and are not a promise of the same result.

Your plans

Your training plan, nutrition plan and other materials are for your own personal use. Please don't share, resell or publish them. Robbie owns the copyright in them.

Ending coaching

We may end coaching if a client is abusive or seriously breaks these terms. If we end it for any other reason, we'll refund the unused part of your plan.

Our responsibility to you

We'll provide coaching with reasonable care and skill. Nothing in these terms limits our responsibility for death or personal injury caused by our negligence, or for anything else that can't be limited by law. Otherwise, our total responsibility to you is limited to the amount you paid for your plan.

Privacy

How we handle your information, including health data and photos, is explained in our privacy policy.

Law

These terms are governed by the law of England and Wales. If you live in Scotland or Northern Ireland, you can also bring proceedings in your local courts.